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II-B, 社会科学ジャーナル"}, {"bibliographic_title": "The Journal of Social Science", "bibliographic_titleLang": "en"}]}]}, "item_1_creator_6": {"attribute_name": "著者名(日)", "attribute_type": "creator", "attribute_value_mlt": [{"creatorNames": [{"creatorName": "Bian, Zuodong"}], "nameIdentifiers": [{"nameIdentifier": "5384", "nameIdentifierScheme": "WEKO"}]}, {"creatorNames": [{"creatorName": "Inaba, Yushi "}], "nameIdentifiers": [{"nameIdentifier": "5378", "nameIdentifierScheme": "WEKO"}]}]}, "item_1_creator_8": {"attribute_name": "著者名(英)", "attribute_type": "creator", "attribute_value_mlt": [{"creatorNames": [{"creatorName": "Bian, Zuodong", "creatorNameLang": "en"}], "nameIdentifiers": [{"nameIdentifier": "2705", "nameIdentifierScheme": "WEKO"}]}, {"creatorNames": [{"creatorName": "Inaba, Yushi", "creatorNameLang": "en"}], "nameIdentifiers": [{"nameIdentifier": "2706", "nameIdentifierScheme": "WEKO"}]}]}, "item_1_description_1": {"attribute_name": "ページ属性", "attribute_value_mlt": [{"subitem_description": "P(論文)", "subitem_description_type": "Other"}]}, "item_1_description_12": {"attribute_name": "抄録(英)", "attribute_value_mlt": [{"subitem_description": "The intent of this research is to expand knowledge of the performance indicators currently utilized by the postal service as well as propose a comprehensive system of performance indicators for postal regulators. This paper scrutinizes the validity of performance indicators for the postal service organizations of the United States, the United Kingdom, France, the Netherlands, and Belgium. A full review on annual reports published by the postal regulators in the above five countries was undergone. The analysis of validity centered on two key criteria: the validity and the reliabilities of indicators.\nKey findings include the adoption and systematic problems of performance indicators in the sampled countries. While wide adoption of performance indicators was found, the internal validity and reliability had limitations. The largest hurdle for the current system is the small correlation between indictor groups, reflecting the absence of the postal regulators’ perspective. The clearly\ndefined responsibility of postal regulators, the purpose-oriented and scientific-measure based design of the indicators, and the full participation of the public during measurement are necessary activities to enhance the validity and reliability of the performance indicator system.\nThe possibility of setting up an integrated indicator system for the postal service is discussed after the research findings have been presented. The proposed integrated indicator system provides a comprehensive portrait of this industry. 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Validity Analysis of Performance Indicators for Postal Service
https://doi.org/10.34577/00001520
https://doi.org/10.34577/00001520f9fdb307-52ec-4ec8-a29a-496d62943481
名前 / ファイル | ライセンス | アクション |
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Validity Analysis of Performance Indicators for Postal Service (865.9 kB)
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Item type | 紀要論文(ELS) / Departmental Bulletin Paper(1) | |||||
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公開日 | 2012-03-31 | |||||
タイトル | ||||||
言語 | en | |||||
タイトル | Validity Analysis of Performance Indicators for Postal Service | |||||
言語 | ||||||
言語 | eng | |||||
資源タイプ | ||||||
資源タイプ識別子 | http://purl.org/coar/resource_type/c_6501 | |||||
資源タイプ | departmental bulletin paper | |||||
ID登録 | ||||||
ID登録 | 10.34577/00001520 | |||||
ID登録タイプ | JaLC | |||||
ページ属性 | ||||||
内容記述タイプ | Other | |||||
内容記述 | P(論文) | |||||
著者名(日) |
Bian, Zuodong
× Bian, Zuodong× Inaba, Yushi |
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書誌情報 |
国際基督教大学学報. II-B, 社会科学ジャーナル en : The Journal of Social Science 号 73, p. 75-98, 発行日 2012-03-31 |